Our Issues with Norfolk Homes (Part 2), cont....

Issues wtih Norfolk Homes (cont....pt 2)

I must start off saying that I thought I was very diligent in researching Norfolk homes and the model we chose. Norfolk builds in several differnt communities in Tennesse and the surrounding area so I have actually seen from begining to end the build of 14 Camden model homes. I can surfice to say that I do know this particular model inside and out and exactly how they build them so when it came to build our house, I knew exactly what to look for. Now some of my complaints are big and some are small but I am the kinda person that wants what I paid for, nothing more, nothing less. Some of the issues we have run into I would just expect for a builder to pay attention to and don't see why as homebuyer I have to check behind just to make sure things are done correctly to their plans! I don't expecting nothing more, nor anything less, just do things the right way the first time. Seems logical but unfortunately it hasn't been during our build! Hopefully some of things will help others to know what to look for and hopefully others won't go through some of the drama we have gone through. Its kinda difficult as if building a house is something that most of us don't do daily, "You don't know what you don't know!"

Issue #11. - Framers did not use precise cuts on wood attaching to gluelam (eng beam) on first floor. They did later on come back attach the metal hangers to secure them. Other than this I must admit that this framing crew did do a good job and much, much better than some of the other framing crews they used in our neighborhood.

Issue #12. - The electricians wired my doorbell to put in the formal dining room. Now this was not done in the model home, which is the same floor plan as ours, nor any other camden models so I definitely was not expecting this as well.  I informed the GC that I wanted the doorbell moved to the foyer and he was response was, "Are you serious?" My response was YES I am serious and I did want it moved to the foyer.  I even had pictures of the model home as well as other Camden models built to show what I was talking about.  It seemed to be hassle but eventually the doorbell was moved to the foyer.

Issue #13. - When slab was poured water pipes for the master bathroom shower were put in on the wrong side. I did inform the GC of this error and the plumber was able to run the pipe around the shower to the correct side.

Issue #14 - Attic access doors were left out of my home.  As I stated I do have floor plans and there was suppose to be an attic access door on the 2nd level to upstairs attic and also an attic access door in the 4th bedroom.  I have debated back and forth with the builder on this issue and even showed them on their own plans where the attic access doors are suppose to be.  So far they have agreed to put the attic access door on the 2nd floor to upstairs attic and we are still going back and forth on the door in the 4th bedroom that goes to attic space over the garage.  These doors are very important to me in the fact that alot of low voltage wiring I did not pay the builders ridiculous prices because I was aware of where the attic access door would be and I knew I should be able to run my own wire access at a later date.

Our concerns during our building process is if we are paying a company to build a house, should you really have to stay on them everyday to ensure they are building your house correctly. We felt Norfolk was just like alot of other builders who cut every corner possible in order to make a profit which honestly doesn't make any sense to me. Your house is your reputation and word of mouth is the best advertising out there. Why cut corners? We just feel that our builder has no integrity and is just in it to do as least as possible and move on to the next house! I personally would nevery build another house with Norfolk Homes nor would I recommend that anyone else do as well. This is the primary reason for m blog is to give other insight when they begin to build and to also warn homeowners as well as agents to stay as far away as possible from Norfolk Homes.


***I will update blog with the result of our complains to Norfolk Homes***